How do I contact Indigo Customer Care about refund?

Process to Contact Indigo Customer Care about refund?

Indigo always take care of their passenger's needs and therefore provide vest services and facilities. You can anytime visit the official indigo website or reach their customer service team. Sometimes you can book your ticket but cannot board the flight; in this case, you can cancel your indigo flight ticket and be eligible for the refund. You can cancel your flight ticket at the indigo website and fill the refund form online or reach their customer service team. But customers ask how do I contact indigo customer care about refund once you done the cancellation. Indigo provides different modes to get in touch with their customer care department. You can read the below information about all the methods.

Contact through call about Refund Issues:

You can discuss your queries related to refund with the customer care team on call and reach them by below steps:

  1. At first, you can open the indigo airlines official website in your browser.
  2. After that, head towards the contact section available at the top left of the indigo website.
  3. Now from the callus option, you can take the customer care official phone number.
  4. Once you dial the number to contact indigo customer care about refund , you will hear the IVR voice, which you need to follow as per your situation.
  5. You need to dial 3 for cancellation and refund related queries. With this, your call will be connected with the customer care for a refund.
  6. You need to provide them with your flight confirmation number, and they will help you with cancellation and refund.

Contact through chat about Refund Issues:

Apart from a call, you can also start a live discussion with the indigo virtual agent and get assistance in minutes by doing the below steps:

  1. On the indigo airlines official website, you need to open the contact section.
  2. From the various options available on the screen, you need to open the chat support, and with this, a chat box will open immediately.
  3. You can select the relevant topic from the list available on the box and proceed further.
  4. A virtual agent will ask you some questions related to your refund related query and, in the end, help you to get the maximum possible refund.
  5. A live chat method is considered the best method because you will get assistance 24x7.

Contact through email about Refund Issues:

You can also write your refund related query in detail by mail and send it to the official email id of the indigo customer care. Once they receive your request, send you the solution to get the refund. They can also give you a call back at your given phone number and cancel your flight ticket for a refund. On the indigo contact page, you will get the official email id of the customer care team.

Contact through social media about Refund Issues:

You can also follow indigo on Facebook, Twitter or Instagram pages and get the contact related details. You can send a message to the inbox of the social pages related to the refund and once they get your message request, provide you with an effective solution for the problem. You can take the official pages of indigo from their website and enjoy their services.

Contact through online about Refund Issues:

On the indigo contact page, you will get the ask us option at which you can select your topic of refund and get the answers online immediately. You will get all the possible prompts related to refund and also check the indigo refund policy from the various questions. The online method will provide you with the refund once you enter the passenger's PNR number and last name. Your indigo flight refund will be processed within seven days once you apply for the refund.


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