How do I contact SAS Airlines Customer Service?

Have you ever traveled to your favorite destinations with Scandinavian Airlines (or SAS)? Scandinavian Airlines is one of the largest and top-notch airlines in Scandinavia. Headquartered in Solna, Sweden, the airline operates its flights to around 100 destinations around the globe. With the best-in-class customer services and classy in-flight facilities, SAS is serving its passengers for more than seven decades.

In this article, you can learn all about the reservation and contact procedure at SAS. With that information, you can easily resolve your ‘How do I contact SAS Airlines?’ query. Here you can also have a look at the information regarding the methods to contact the Scandinavian Airline’s customer support service.

What are the different ways to contact SAS Airlines

When you talk about the ways to contact the SAS airlines, you will get to know about several modes for that. The airlines offer various options through which you can connect with a Scandinavian Airlines service executive. These methods can help you to resolve your ‘How do I contact SAS Airlines by phone?’ query. By talking to the customer support service at SAS airlines, you can get instant help with all your queries related to your SAS flights. Below is the information related to different ways to contact a customer representative at Scandinavian Airlines.

Chat online with the live support executives: The airlines offer you to chat with the customer support executives via online mediums at SAS. However, you can get support on live chat for a fixed period of time in a day, i.e., the live chat executives are not available for the whole day to resolve the customers’ queries.

Get in touch with the SAS representative on-call: You can dial the number and with SAS airlines live chat get connected to a representative. However, this procedure takes time as you have to follow the on-call instructions as suggested by the automatic IVR machine before connecting to one of the experts at Scandinavian Airlines.

Reach the airlines by filling up the Contact forms: Scandinavian Airlines have created a database of contact forms for the passengers and customers so that they can get a sorted list of all the issues they can have and contact the airlines for that particular issue separately.

Get 24/7 support with Turi: Turi, the virtual assistant at Scandinavian Airlines is available for you 24/7 for all the general flight-related doubts. You can even type ‘How do I contact SAS Airlines?’ on the chat box and Turi will tell you about all the methods to get in touch with someone at Scandinavian Airlines.

Once you select a region, you will find all the helpline numbers for the customers of that particular region. Dial any available number and get assistance with SAS airlines live chat service and reach the Scandinavian Airline’s customer support for all your doubts and issues.

Information about the Dial-pad manual of SAS Airline’s helpline numbers

The customer services and helpline numbers at Scandinavian Airlines work according to an automatic IVR process code that includes several dial-pad menus for the customers. The customers get different options on different menus when they dial different numbers on the dial-pad menu. Here is the list of all the different commands available on the SAS airline’s dial pad menu:

For flight status and booking information: Press 1

To make a new flight reservation: Press 2

For your existing bookings: Press 3

To get information about Mileage Plus: Press 4

For more options at SAS: Press 5

Under the more options, you can get information about Baggage, refunds, flight receipt, feedback options, and contacting the customer representative for other services. In this menu, you can talk to the representative and resolve the ‘How do I contact SAS Airlines?’ query with ease.

How you can contact SAS Airlines online and how these online methods of contacting are important?

As mentioned earlier, there are three ways through which you can contact Scandinavian Airlines online. Those two methods are:

  • Live chat with the Scandinavian Airline customer representative
  • Chat with the virtual customer assistant Tori for all general issues and queries.
  • Fill in and submit the Contact forms related to your flight issues.

All these methods are great for getting quick assistance. Here are some more benefits of contacting the airlines online:

  • Quick and easy interaction
  • Saves time, money, and energy
  • Convenient and easily accessible

If you are flying SAS airlines then you should know you are travelling with one of the top line airlines in the world. However, if you have issues then follow the FAQs below to answer your Queries such as how do I contact SAS Airlines.


Frequently Asked Questions About How do I contact SAS Airlines Customer Service?

There are many ways to contact Scandinavian Airlines. Following are their touch points:
1. Chat
2. Online contact forms
3. Customer care number
4. Email

The online contact forms are online forms covering the following:

1. Booking related
2. Certificates (flight delay, medical and other relevant certificates)
3. Special needs
4. Others

 If you are wondering how do I contact SAS Airlines on chat then check out the steps below:

1. Go to their website
2. login
3. Start the chat in the chat box
4. A representative will join you shortly
5. After you get your solution end the chat

You can refund your ticket within 24 hours of the booking that you made and you will get a full refund. However, the ticket must be a refundable one. The support team will guide you to refund steps.

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