How do I get a refund from Iberia Airlines?

Is it possible to receive a refund from Iberia Airlines?

Headquartered in Madrid, Iberia Airlines is known to provide flexible policies to ease the travel experience for travelers. The airline has introduced a refund policy for travelers who wish to cancel their reservations due to unavoidable reasons.

If you are also looking for information about the Iberia refund policy and how to submit the refund request, this article can guide you in real-time! Moreover, feel free to call the customer service team of Iberia and get additional assistance for your refund-related queries.

A step-by-step guide to retrieve a refund from Iberia

  1. Browse the official website of Iberia Airlines.
  2. Click on Manage my booking.
  3. Choose your booking and Click on Refund.
  4. Now refund process will start and follow it.

How long does Iberia take to refund?

If your flight has been canceled at the last moment by the airline or you canceled your reservation due to  unavoidable conditions, then Iberia provides the flexibility to claim a refund. The time to get back your Iberia refund depends upon the mode you choose to make a payment. If you use online modes like e-banking or credit cards, it will take approximately 10-15 business days to process your refund request, while if you made payment offline, that is, by using cash, then time might stretch up to 20 business days. After processing your request, your refunded money will return to your original mode of payment.

Before making a refund request, the passengers must be aware of the Iberia refund policies.

  1. A brief overview of the same is given below; refer to them carefully before claiming a refund:
  2. If you are a "flexible ticket" buyer, you can cancel your flight within 24 hours of booking & claim a full refund. 
  3. If you request a refund after 24 hours, there will be some deduction.
  4. To claim a refund, your reason should be valid under the airline's regulations & you should provide supporting documents to verify them.
  5. If an airline cancels your flight, then you are eligible to get a refund & even claim a compensation.


You can retrieve your booking by any of the two options-


Using Flight Credentials

  1. You need to enter the Passenger’s Username and the booking code.
  2. Click on the Manage Booking button after you enter the credentials.

Iberia Plus ID

  1. Provide the passenger’s email address or the IB Plus No. allotted to you.
  2. Then, enter the unique password you created while forming the account and click on the 'LogIn' button.
  3. After you choose your preferred method and enter the required credentials, you see a page with the information about your reservation.
  4. After seeing a reservation, you need to click on the Cancel Iberia Reservations link and complete the cancelation formalities first.
  5. You need to confirm the credentials like the flight confirmation number, first name, and last name by re-entering the prompted field; click on Continue.
  6. Review the details of your flight, and if you have booked a round trip with Iberia Airlines, you need to cancel the whole trip as the airline does not allow you to cancel a single travel segment in this case.
  7. But if you have booked a one-way ticket, then there is no problem, and you can proceed further by canceling them anytime.
  8. Hit on the reservation cancelation link, and you can cancel the reservation on your own without having to face any problem.
  9. Now, you need to proceed by requesting a refund on your canceled flight.
  10. The airline sends you the cancelation and refund request submission information on the registered email address or contact number.

These steps are efficient enough to help you retrieve refunds on your canceled Iberia Airlines flight. If you cannot complete the formalities online, you can ask how do I get a refund from Iberia airlines o the customer service team of Iberia Airlines. The executives can guide you to easy and feasible steps, or they can cancel the ticket and process the refund on your behalf.

The refund policy of Iberia Airlines

Now that you know the threads to follow to cancel an Iberian Airlines flight reservation and claim a refund, you should understand the airline's refund policies. You must qualify for all the terms and conditions if you wish to get a full refund and do not want to pay any cancelation charges. Some of the Iberia refund policy is mentioned below-

If you have booked the flight ticket using the immediate payment method, you are allowed to cancel the booking within the first 24 hours of booking without having to pay any charges against cancelation.

  1. You can process the refund from the same method you used to book the flight- either visiting the official website or via a travel agency.
  2. The traveler chooses the plan while booking, that plan calculates the cancellation fee, and you might be able to cancel the flight for free depending on the type of plan.
  3. The issued fee for any ticket remains non-refundable if you have not canceled the reservation yet.
  4. When you cancel the flight due to any unfortunate situation like the death of someone closer to you or a fellow passenger, you are eligible to get a full refund.
  5. You are allowed to cancel the flight and receive a refund online only if you have booked the reservation online.

Hopefully, you get an efficient answer to how do I get a refund from Iberia airlines and can apprehend the refund policy set across by the airline. Do not think twice before calling the customer service team if you face any trouble requesting a refund for your canceled flight.

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