How to claim flight delay compensation from Norwegian Air
Claim for compensation of flight delay in Norwegian Airlines
Norwegian air is the low-cost and largest airline of Norway which has its headquarters located in Fornebu, Norway. The size of fleet for Norwegian air is 58. There are 163 domestic and international destinations to which the flights are operated by the Norwegian airlines.
It is a recognized airline in Europe and a number of passengers’ book flight tickets in Norwegian air due to its favorable services and hospitality. Sometimes there could be a delay or cancellation of flight due to any circumstances or unfavorable conditions. In this situation, a passenger can avail the service of Norwegian claim. Below listed are the conditions in which a passenger can claim the compensation from the airlines:
How to claim flight delay compensation from Norwegian Air - Find here steps
If a passenger is departing from an airport within Europe via any EU or non-EU airline.
The passenger arrives to an airport within Europe.
The flight is delayed at least 3 hours from the scheduled departure.
In case the flight did not take off, a passenger can apply for the compensation.
If the flight is over booked and there is no seat available.
The connecting flight was missed due to late arrival of more than 3 hours at airport.
For Norwegian claim,it is not necessary that a passenger is EU citizen.
Anybody can apply for the compensation in the above mentioned scenarios.
Claim for a delayed flight
If a flight is delayed/ cancelled for 1500 km, then the amount of €250 can be compensated.
If the distance increases from 1500 to 3500, then €450 can be claimed.
And, if it is more than 3500, then €600 would be the amount for the claim.
The claim for compensation works according to the EU Regulation 261/2004.
The common rules of this policy are mentioned below.
The passenger is entitled to ‘Right to care’ in case of following delays:
For 1500 km, if there is a delay of 2 hours or more.
If a flight is flying within Europe, then more than 1500 km and for other flights for 1500 to 3500 km, the duration of delay is more than 3 hours.
In case of 3500 or more, the delay of at least 4 hours is required for compensation.
The rebooking, refund or Norwegian claim for compensation will work in these conditions.
Right to care
If a flight is delayed, then the passengers are offered following services:
The vouchers for meals and refreshments in relation to the waiting time on the airport.
They are offered 2 telephone calls, fax messages, email, etc. for free.
In case of flight offered for next day, the transport and accommodation between airport and passenger’s place is provided.
Right to rebook or refund
If flight is delayed by 5 hours or more, the alternative flight will be provided without any extra cost.
The passenger is allowed to change the journey date according to convenience and seat availability.
In case, the passenger does not want to travel, the full amount will be refunded.
For making a Norwegian claim, the passenger has to keep the receipts and the refund amount can be claimed by visiting the official website of Norwegian airlines. To know more about the claim of reasonable expenses and compensations in Norwegian air, the customer support of the airlines can be contacted via different modes. The support can be reached by the phone number, email or the live chat option in accordance to suitability for the passenger. The executives will provide the detailed knowledge about the query such as How to claim flight delay compensation from Norwegian air and the contact info for reaching the representatives of Norwegian airlines, the official website needs to be visited.
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