How do i speak to someone at Lufthansa?

How to contact Lufthansa Customer Service Agent

Lufthansa is a German airline that is the largest and the second-largest airline in Europe in terms of passengers flown. Lufthansa airlines’ registered office and its corporate headquarters are in Cologne, while its primary hub is at Frankfurt Airport. Undoubtedly, Lufthansa is one of the world’s most respected and valued airlines in the world.

 Before you get to learn about how do i talk to a live person at Lufthansa, here are the most common questions regarding which you can get quick assistance from the Lufthansa customer care-

  1. Reservations
  2. Upgrading options
  3. Deals and offers on vacation and packages
  4. Check-ins and manage your booking
  5. Generating Invoice and receipts
  6. Your baggage and cargo services
  7. Pet and group travel
  8. Miscellaneous queries
  9. Refunds and cancellations, flight time modifications

Should you wish to contact Lufthansa Airlines and are wondering how do i speak to someone at Lufthansa customer service, then the following write up should help you in a great way.

Contact Lufthansa Via Phone call

To speak with a live person at Lufthansa airline, you can dial 1-800-645-3880, it’s Lufthansa customer service number. After dial the number you will get connected with Lufthansa automated voice customer call system. To save your time and directly communicated with lufthansa live person press 4 and wait for your turn. To reach at customer support team your waiting time can be around 2-3 minute.

Method to reach via Official SIte:

  1. Go to the website of Lufthansa from your web browser
  2. Locate the customer services column
  3. Beneath the customer services column, locate the help and contact tab.
  4. After clicking on it, you are redirecting to a new page.
  5. There you find various heads of communication with the customer service.

In order to reach to a live person in Lufthansa customer service, you need to dial lufthansa phone number. After dial, you need to stay on the line and select your country/region for the corresponding phone number.

  1. lufthansa Airlines Phone Number Germany : +49 (0) 69 86 799 799
  2. lufthansa Airlines Phone Number Canada: +1 833 9512503
  3. lufthansa Airlines Phone Number Canada: +1 833 9512503
  4. lufthansa Airlines Phone Number United Kingdom: +44 371 945 9747
  5. lufthansa Airlines Phone Number India: +1800 102 5838Once the number gets displayed on the screen, you can dial that number from your phone.
  • After the call is connected, make sure you choose your preferred language of communication.
  • Then you are ready and connected to take the call with a representative.

Contact Lufthansa Via Live Chat

  1. On the bottom right of the screen, you find a chatbot icon.
  2. Click on it, and a chat window pops up on that screen itself which is the Lufthansa customer service chatbot.
  3. Automatically a list of questions appears in the window, which you have to answer correctly for verification purposes.
  4. Then the chatbot lets you get connected to a live chat agent.
  5. After which, you can discuss your issue with the live chat agent.

Contact Lufthansa Via Email

  1. If you want, emailing Lufthansa is also an option. You can e mail them at the email address mentioned on their customer service page ie- Once you have sent them an email, you are either given a reference number or a feedback ID, and someone has to respond to your query soon.
  2. Usually, after one to two working days, someone from Lufthansa customer service will get back to you as soon as possible.
  3. It becomes imperative on the part of Lufthansa to provide you with a resolution within such a time frame.

Contact Lufthansa Via Social Media

You can easily contact Lufthansa through their media handles as well. Media platforms like Facebook, Twitter, Instagram and Youtube have been in the current scheme of happenings for quite a few years now. You need to be log in from your account in order to reach Lufthansa’s respective media handles for that, you need to have an account associated with them as well. Go to the link of the social media handle through their website and post your query or question on their wall or feed. A social media representative responds to your query usually within one to two hours. Keep one thing in mind, refrain yourself from making your private information public. Else posting such a query would do you more harm than good. Be careful. The benefit of such platforms is that they are engaging and interactive. You get ideas from other people’s queries as well, of course which are somewhat similar to yours.

You can contact Lufthansa for various issues related to your itinerary.

Getting live assistance on your bookings and travel plans can be tricky, especially during the last-minute before a major festival. However, many airlines such as Lufthansa Airlines let you connect with their customer services team without any hassle, irritation or time-lag. Plus, one can get quick assistance on their bookings and travel plans instantly. The dedicated representatives on Lufthansa Airlines are quite experienced to assist you with every aspect of your reservations.

For your convenience, the main menu of the Lufthansa automated voice customer call system has been included below-

  1. To connect with live person, you need to dial Lufthansa customer service phone number 1-800-645-3880.
  2. For Lufthansa’s flight arrival and departure information you need to Press 1.
  3. Enter or Press 2 to make a new booking or for general fare inquiries.
  4. Press 3 for changes or any questions with regards to an existing booking.
  5. You need to Press 4 for a travel agent.
  6. Press 5 if you are Miles and More Blue Card holder.
  7. You need to Press 6 if you are Miles and More frequent traveler with a Silver Card.
  8. Press 7 if you are Miles and More senator member with a Gold Card.

If you have a complaint to lodge or any sort of feedback that you want to give to Lufthansa or how do i speak to Lufthansa, then below are the step which you can follow. You might want to use a feedback form to contact Lufthansa's customer care for any complaints you may have.

  1. Begin by visiting the Lufthansa Airlines website and look for the feedback and contact form on the home page
  2. After that, you must pick a topic from among the available options, for which you need to file a complaint or give a feedback about
  3. Then, in the feedback box, you have to provide a brief explanation of the complaint which you are making to Lufthansa.
  4. After that, you need to provide your details like your name and contact information, as well as upload a file containing relevant information
  5. Finally, enter the submit feedback button to register your complaint, which will be processed by Lufthansa's customer support team

These are the options for contacting Lufthansa Airlines customer service with any questions or complaints regarding a bad experience. For any query you can easily get through the management of airlines. Firstly you have to go to the official website, which is Lufthansa. After that click the feedback option under the customer services column. Now you can easily locate the complaint form. Adjacent to the feedback form there is an option of Lufthansa customer service chat.In case you are wondering how do I reach Lufthansa, then all of the above-mentioned methods are here to help you out.

Similar Queries

Q: How can travelers reach to a live person at Lufthansa for assistance?

Do you have queries regarding Lufthansa Airlines booking and need assistance from the experts? Then, you can visit the Lufthansa Airline agent and seek all the required information. And for travelers looking for details regarding the procedure to reach out to the live person, one can follow the steps provided below.

Reach to Live Person at Lufthansa

  1. Begin with visit the Contact Us page of the airline.
  2. Then, the traveler can search for the local contact number to connect to the airline representative.
  3. After that, the traveler can dial the toll-free number of the customer service ie 1-800-645-3880.
  4. And then, the traveler can select a preferred option to connect to the airline representative.
  5. After that, the traveler can enquire about the doubts they have regarding the airline policy or procedures.>
  6. Then, using the information shared by the airline representative, the traveler can manage their Lufthansa bookings in time.

And for travelers looking for alternative ways on how do I speak to live person at Lufthansa, they can opt for the online chat service or directly visit the airline office to contact the airline representative for assistance.

Q: How can one file a complaint at Lufthansa Airlines?

Are you one of those travelers who wish to file a complaint or share feedback regarding your recent trip with Lufthansa Airlines? Then, here are the steps that you can follow to submit your complaint.

  1. Begin with visiting the Feedback and complaint form page.
  2. Here, the traveler can select an issue and mention the description regarding the same. 
  3. Now, the traveler can mention the contact details and continue.
  4. Then, the traveler can provide the reservation details and supporting documents.>
  5. After that, the traveler can submit the form, and they will get a response within few business days.

Q: Does Lufthansa Airlines offer 24X7 customer service?

For travelers wondering whether Lufthansa Airlines offer 24X7 customer service, they will be glad to know that the airline offers assistance round the clock. Hence, one can contact the Lufthansa representative as and when required and resolve their doubts about how do i speak to someone at Lufthansa.

So when you are contacting Lufthansa via telephone, you can dial at 516-296-9650, make sure to include the information for ex: For TTY (text telephone for hearing impaired): dial 711 and then dial 1-800-645-3880 for relaying to the TRS.

Q: How do I contact Lufthansa from Europe?

Lufthansa Airlines can be contacted through different modes. You can choose any according to your convenience. You need to ensure that you have selected the proper steps below so that your call will land on the right agent.

Call upon the official Lufthansa's Europe official number if you want to get help on how do I reach Lufthansa customer service?, After that, you'll come across the automated voice service of Lufthansa Airlines. You need to select the options which are relevant to your query. Once you have chosen suitable options, your call will land on the agent trained to fix your question.

Q: How long is Lufthansa's hold time?

The hold time of Lufthansa is only a few minutes. However, it can sometimes be more or less according to the call flow that day. In case you don't want to hold. Then you can even arrange a callback from Lufthansa's customer support.

Q: Do I need a negative Covid test to transit through Frankfurt?

According to the Infection protection act of Covid, all the passengers travelling in any of the domestic flights of Germany are supposed to show the Covid test report. Only then you'll be allowed to board the flight.

Q: Which country owns Lufthansa?

Germany is the country which owns Lufthansa Airlines. Lufthansa is one of the best airlines from Germany, and they have made sure that the customer gets the quality service they have been looking to get.

Q- How do I contact Lufthansa at Frankfurt Airport?

Consumers having Lufthansa flight bookings are able to connect with Lufthansa professionals at Frankfurt airport by visiting the airline counter at the airport and requesting the professional for help by discussing your flight-related complication and query.

  • If you are pondering over How do I contact Lufthansa? You can dial the customer support hotline to get instant solutions for your flight bookings.
  • Alternate ways to establish contact with the Lufthansa support executives at Frankfurt Airport for help:
  • If people want to contact Lufthansa at Frankfurt Airport then they can dial Frankfurt airpurt phone number +49 (0) 69 867 99400, here talk with customer service team.
  • People can message Lufthansa Frankfurt customer service for special assistance via the email address released by the airline. 

Travelers can also initiate a live chat with Frankfurt support executives to get help with flight bookings.

Q- Where can I complain about Lufthansa?

Passengers can file a complaint about their Lufthansa flight experience by filling out the complaints form available online. You can mention your flight information such as your booking reference number along with your last name and submit the details to get your query address via registering your Lufthansa complaint.

Travelers can also drop complaints via email addresses released by the airlines. You can expect a reply within 48 hours of dropping an email. A representative will get back to you after a short while. 



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